Emotional Intelligence

Your Emotional Intelligence may contribute twice as much to your success as intellect or expertise. 

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Emotional Intelligence

Emotional Intelligence Research tracking of high performing individuals across a number of industries showed that the contribution of emotional intelligence is twice as important as a success factor than intellect and expertise alone.

Your emotional intelligence can be measured via these five yardsticks:

  • Your ability to identify and name one's emotional states and to understand the link between emotions, thought and action

  • Your ability to manage your emotional states to control your emotions or to shift undesirable emotional states to more reasonable ones

  • Your ability to enter into emotional states associated with achievement and success

  • Your ability to read, be sensitive to and influence other people's emotions

  • Your ability to enter into and to sustain positive interpersonal relationships

These yardsticks were developed by Daniel Goldman - a pioneer in the field of emotional intelligence. According to Daniel Goleman, these five factors work together via a hierarchy.

You must first identify your emotions in order to manage them. Managing your emotions involves entering an emotional state associated with achievement and success. Applying these three abilities to other people allow you to read and influence positively other people's emotions. Once you can do this you have increased your ability to enter and sustain good relationships.

Not everyone agrees with Daniel Goleman:

  • Some people say it is ridiculous to think of behaviour as an 'intelligence'.

  • Even Daniel Goleman agrees that the five 'abilities' used to define emotional intelligence may be quite uncorrelated. The argument is then if we can't measure them, how do we know they are related? If we cannot relate the abilities then there is no sound scientific basis for the theory.

  • Many studies show that emotional instability can interfere with our ability to think, reason, remember, imagine, etc. Critics say that to call this "emotional intelligence" makes the term "intelligence" scientifically meaningless.

Emotional Intelligence Tests

Golemen's position is that IQ and technical skills matter mainly as entry level requirements for executive positions, but that high emotional intelligence is an indispensable part of high performance leadership.

Emotional intelligence and leadership traits can often be identified via a simple emotional intelligence quiz based on Daniel Goleman's emotional intelligence theories.

A good emotional intelligence test will help you establish YOUR emotional intelligence - as long as it is firmly based on emotional intelligence theory.

Awareness of your emotional abilities allows you to improve your emotional intelligence and live a happier, more balanced lifestyle.

Emotional Intelligence Tests rate your ability to regulate your emotions in a healthy and balanced manner. Typically after completing a test you are give an idea of your greatest emotional strengths and weaknesses, with an option to purchase a detailed evaluation of your aptitude in each emotional category.

Emotional intelligence theory can help identify a child's emotional intelligence and provide a good platform for emotional intelligence training.

Obviously if you don't know your Emotional Intelligence strengths and weaknesses to start with, then you cannot expect to be able to develop your Emotional Intelligence skills.  

And of course, the quickest and most convenient way to make a start on developing your Emotional Intelligence Quotient - especially if your career prospects include a need for high performance leadership - is to take an online Emotional Intelligence Test :-)

Emotional Intelligence and Leadership

Characteristics of a high level of emotional intelligence include:

  • performing well under pressure

  • setting very high standards for yourself and your team

  • making the most of your ability and always giving 100%

  • being a good team player.

In his recent book 'The Emotionally Intelligent Workplace' Daniel Goleman described an emotional intelligence model made up of four domains:

  • Personal self awareness -  a deep understanding of your emotions, strengths and weaknesses, and an ability to accurately and honestly self-assess

  • Personal self management - the control and regulation of one's emotions, the ability to stay calm, clear and focused when things do not go as planned, the ability for self motivation and initiative

  • Social awareness - empathy, including the ability to consider employees' feelings during the process of making individual/group decisions

  • Relationship management - the ability to communicate, influence, collaborate and work with colleagues.

It is only recently that research has confirmed the huge impact that emotional intelligence has in the workplace. 

Goleman's own research compared star performers with average performers in senior leadership positions. Goleman found that nearly 90% of the difference in their performance profiles was attributable to emotional intelligence factors.

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